Refund Policy

Inovma is committed to ensuring your satisfaction with our products and services. If you are not completely satisfied with your purchase, we offer a simple and efficient refund policy.

Refund Conditions

1. Refund Period: You can request a refund within 30 days after the date of receipt of the product.

2. Product Condition: The product must be returned in perfect condition, with no signs of use, and with all original accessories and packaging.

3. Defective Products: If the product has a manufacturing defect, we guarantee a full refund, including shipping costs.

Or the replacement of the same product without imperfections, if the customer accepts!

Refund Process

1. Request: Please contact our support team via assistencia@inovma.com or through the form available on our website .

2. Analysis: After we receive the returned product, we will carry out an inspection to verify its compliance with the refund conditions.

3. Processing: If approved, your refund will be processed and returned to the original payment method within [10] business days.

Additional Information

• Sale or custom items may not be eligible for refunds (please check details before purchase).

• If the returned product does not meet the above criteria, we reserve the right to reject the refund request.

We're here to help! If you have any questions or concerns, please don't hesitate to contact our support team.