Shipping Policy

At Inovma , our commitment is to ensure that our products reach you quickly, safely and efficiently, so that you can make the most of your cycling experience. Below we detail our Shipping Policy:

Order Processing

• All orders are processed within 1-2 business days after payment confirmation.

• Orders placed during weekends or holidays will be processed the next business day.

Delivery Methods and Deadlines

• We offer different shipping options, adapted to your needs:

• Standard Shipping: Estimated delivery between 5 to 7 business days .

• Express Shipping: Estimated delivery between 2 to 3 business days .

• Delivery time may vary depending on location and product availability.

Shipping Rates

• Free Shipping:

Order Tracking

After shipping, we will provide you with a tracking number via assistencia@inovma.com , allowing you to track the status of your order in real time.

Unfulfilled Deliveries Policy

• If the order is not delivered due to incorrect address information, a new shipping fee will be required for reshipment.

• Orders returned due to the recipient's absence may be resent upon request and additional payment.

Products Damaged or Lost During Shipping

• If your product arrives damaged or is lost in transit, please contact us within 7 days of delivery. We will resolve the issue with a refund or replacement, as applicable.

Customer Support

Our team is always available to answer questions or resolve issues related to shipping. You can contact us via assistencia@inovma.com .

At Inovma , we prioritize your satisfaction at every stage of your shopping experience.